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Terms and Conditions
These Terms and Conditions ("Terms") govern your access to and use of the DSW Creative Gratitude LLC website (the "Website") and any products or services offered by DSW Creative Gratitude LLC (the "Services"). By accessing or using the Website or Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Website or Services.
1. Use of Website and Services
1.1. Eligibility: You must be at least 18 years old to access or use the Website and Services. By accessing or using the Website and Services, you represent and warrant that you are at least 18 years old.
1.2. Account Registration: In order to access certain features of the Website or Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
1.3. Prohibited Activities: You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations;
- Impersonating any person or entity, or falsely stating or misrepresenting your affiliation with any person or entity;
- Interfering with or disrupting the operation of the Website or Services, or any servers or networks connected to the Website or Services;
- Collecting or storing personal data about other users of the Website or Services without their consent;
- Using any automated means to access the Website or Services, or to scrape or collect data from the Website or Services without our prior written consent.
2. Subscription Services
2.1. Subscription Plans: DSW Creative Gratitude LLC offers subscription plans for the delivery of stationery products ("Subscription Boxes"). By subscribing to a Subscription Box, you agree to pay the applicable subscription fees and to abide by the terms and conditions of the subscription plan.
2.2. Billing and Payments: Subscription fees are billed on a recurring basis according to the subscription plan chosen. You authorize DSW Creative Gratitude LLC to charge your payment method for the applicable subscription fees. Subscription fees are non-refundable except as expressly provided in these Terms.
3. Intellectual Property
3.1. Ownership: All content, trademarks, logos, and other intellectual property rights related to the Website and Services are owned by DSW Creative Gratitude LLC or its licensors. You are granted a limited, non-exclusive, non-transferable license to access and use the Website and Services for personal and non-commercial purposes only.
3.2. User Content: You retain ownership of any content that you submit or upload to the Website or Services ("User Content"). By submitting User Content, you grant DSW Creative Gratitude LLC a worldwide, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform such User Content in connection with the operation of the Website and Services.
4. Privacy Policy
Your use of the Website and Services is subject to our Privacy Policy, which is incorporated by reference into these Terms. Please review the Privacy Policy carefully to understand how we collect, use, and disclose your personal data.
5. Disclaimer of Warranties
The Website and Services are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. DSW Creative Gratitude LLC disclaims all warranties, including, but not limited to, warranties of merchantability, fitness for a particular purpose, and non-infringement.
6. Limitation of Liability
In no event shall DSW Creative Gratitude LLC be liable for any indirect, incidental, special, consequential, or punitive damages, arising out of or in connection with your use of the Website or Services, whether based on warranty, contract, tort (including negligence), or any other legal theory.
7. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law principles. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the State of Georgia.
8. Changes to Terms
DSW Creative Gratitude LLC reserves the right to modify or revise these Terms at any time, in its sole discretion. Any changes to these Terms will be effective immediately upon posting on the Website. Your continued use of the Website or Services following the posting of changes constitutes your acceptance of such changes.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at dswcreativegratitude@gmail.com..
Common items in a terms and conditions agreement allow you to:
- Withdraw and cancel services, and make financial transactions.
- Manage customer expectations, such as liability for information errors or website downtime.
- Explain your copyright rules, such as attribution, adaptation, commercial or non-commercial use, etc.
- Set rules for user behavior, like forbidding unlawful behavior, hate speech, bullying, promotions, spam, etc.
- Disable user accounts.
- Write down any other terms or conditions that protect you or your audience.
Return and Refund Policy
At DSW Creative Gratitude LLC, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure your satisfaction.
1. Eligibility
1.1. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
1.2. Returns must be requested within 60 days of the delivery date.
2. How to Initiate a Return
2.1. To initiate a return, please contact our customer service team at [contact email] or dswcreativegratitude@gmail.com to request a return authorization.
2.2. Please include your order number, the reason for the return, and any relevant photos or documentation to support your request.
3. Return Shipping
3.1. Customers are responsible for the cost of return shipping, unless the return is due to an error on our part or a defective product.
3.2. We recommend using a trackable shipping service and purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.
4. Refunds
4.1. Once your return is received and inspected, we will send you an email notification to confirm receipt of your returned item.
4.2. If your return is approved, a refund will be processed to your original method of payment within [number] business days.
4.3. Please note that shipping fees are non-refundable, and a restocking fee may apply for certain returns.
5. Exchanges
5.1. If you would like to exchange an item for a different size, color, or style, please follow the return process outlined above and place a new order for the desired item.
6. Damaged or Defective Items
6.1. If you receive a damaged or defective item, please contact us immediately upon receipt of your order to arrange for a replacement or refund.
6.2. Please provide photos of the damaged or defective item, as well as the packaging, to expedite the resolution process.
7. Contact Us
If you have any questions or concerns about our return policy, please contact us at [contact email] or dswcreativegratitude@gmail.com.
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